Privacy policy

Terms and conditions of the use of this website:

This website is operated by BES Group.

The terms and conditions of the use of this website (the "Terms") are the terms on which www.scotload-direct.com (the "Website") is made available to you ("You" or "Your"). The terms and conditions of use are available on the BES Group website. Please read these terms of use carefully before You start to use the Website. By accessing the Website, You indicate that You accept the terms of use and that You agree to be bound by the Terms. If You do not agree to the Terms, you must not use the Website.

We reserve the right to vary the conditions of use at any time and will post any variations on the James Fisher website.

Data protection and privacy

Scotload recognises the importance of correct and lawful processing of personal data and is committed to protecting and respecting your privacy. Our privacy statement explains what type of personal data we collect, how and why we collect it, the conditions under which we may disclose it and the mechanisms we have in place to keep it secure.

Please read the BES Group Privacy Policy.

What type of information is collected from you?

Online:

As a visitor, you do not have to submit any personal information in order to use the Website. This Website and our Subsidiary Websites only collect personal information that is specifically and voluntarily provided by visitors.

The personal data we collect through our websites may include:

  • Your name
  • Job title
  • Company name
  • Telephone number
  • Email address
  • Postal address or location
  • IP addresses

We may store and maintain any content you provide, including information on the particular James Fisher subsidiaries or related companies, markets, products and services you are interested in.

In some cases we may also collect information about your visit to the Website or Subsidiary Websites which is not personally identifiable. This may include:

  • Your language preference
  • Device (mobile, desktop, tablet) and browser used
  • Your route to the Website or Websites
  • Your demographic profile
  • Behavioural indicators such as pages visited, time spent on the Website or Subsidiary Websites and links clicked.

We do not usually seek sensitive personal information from visitors unless required for business purposes when we would obtain your explicit consent to collect and process such information. Sensitive information includes data relating to:

  • Race or ethnic origin
  • Religious beliefs
  • Criminal record
  • Physical or mental health
  • Sexual orientation

Offline:

The Group also processes personal data not collected via websites for the purposes of business execution and in order to comply with legal and regulatory obligations, in relation to employees, shareholders, customers, suppliers, and other stakeholders. Information we may collect offline includes:

  • Private contact information if necessary or voluntarily provided (such as name, postal or e-mail address, and phone number)
  • Business contact and other information (such as job title, department, name of organisation and any dealings with the Group)

Ecommerce

We will also keep a record of any financial transaction you make with us but we do not directly collect, process or store your debit or credit card information. Online payments made through this Website are securely processed by the third party provider WorldPay. For more information on how your payment card data is processed by them please refer to WorldPay’s privacy policy.

Use of cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

BES Group's cookie policy explains the type of cookies used on the Scotload Website together with their purpose.

Who to contact

If you have any questions or concerns regarding your privacy while using the James Fisher website, please contact us at [email protected].